Privacy and Policy

Privacy Policy for The Jewel Jaipur

Effective Date: [15-10-2024]

At The Jewel Jaipur, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or engage with our services. We are committed to maintaining the confidentiality of your information and ensuring compliance with applicable privacy laws.

1. Information We Collect

We collect various types of information to enhance your experience and improve our services:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal information, including but not limited to:
  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Date of birth (if necessary for specific promotions or age verification)
• Payment Information: We utilize secure payment processors to handle your payment transactions. We may collect payment information, such as credit card numbers and expiration dates, but we do not store this information on our servers.
• Order Details: Information regarding your purchases, including product details, order number, transaction history, and any special instructions you provide.
• Usage Data: We may collect information about how you access and use our website. This can include:
  • Your IP address
  • Browser type
  • Operating system
  • Pages visited on our site
  • Time and date of your visit
  • Time spent on those pages
  • Referring website addresses
• Cookies and Tracking Technologies: Our website uses cookies, web beacons, and similar tracking technologies to enhance user experience and gather data about site traffic and usage.

2. How We Use Your Information

We utilize the information we collect for a variety of purposes, including but not limited to:

• Order Processing: To process your transactions, manage your account, and fulfill your orders efficiently.
• Customer Communication: To communicate with you regarding your orders, shipping notifications, product updates, and promotional materials if you choose to receive them.
• Personalization: To tailor our offerings and improve our services based on your preferences and browsing behavior.
• Marketing Purposes: To send you promotional materials and newsletters about our products, services, and special offers. You can opt-out of these communications at any time.
• Analytics: To analyze user behavior and trends to improve our website, products, and services. This helps us understand which aspects of our site are most valuable to you.
• Security and Fraud Prevention: To detect, prevent, and address technical issues, fraudulent activities, or security breaches.
• Legal Compliance: To comply with legal obligations and regulations, respond to lawful requests, and protect our rights and property.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. This includes payment processors, shipping companies, and marketing platforms. These third parties are obligated to keep your information confidential and use it only for the purpose of providing their services.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
• Legal Compliance: We may disclose your information if required to do so by law, in response to subpoenas or court orders, or to protect the rights, property, or safety of The Jewel Jaipur, our customers, or others.

4. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it. Our website uses SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission. We also maintain physical, electronic, and procedural safeguards to protect your information from unauthorized access or use.

While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information. You can update your information directly through your account or by contacting us.
• Deletion: You may request that we delete your personal information under certain circumstances, such as when you withdraw consent or no longer need the information for the purposes for which it was collected. However, we may retain certain information as required by law or for legitimate business purposes.
• Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions included in those emails. You can also manage your communication preferences through your account settings.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. Cookies are small files that are stored on your device. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from accessing certain features of our site.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function correctly.
• Analytical Cookies: Help us analyze how visitors use our website, allowing us to improve its functionality.
• Advertising Cookies: Used to deliver advertisements that are relevant to you and your interests.

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We have no control over the content, privacy policies, or practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect and use your information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to contact us:

• Email: [email protected]

Your trust is important to us, and we are committed to protecting your privacy.